FAQs

Hey There! Below are some commonly asked questions. If you can't find what you're looking for or want to drop us a note, please feel free to contact us.

Shipping 

How long does it take for orders to ship?
All orders will ship from Chicago, IL within 1-4 business days unless otherwise specified. Delays do happen and if so, you will always be notified. Depending on US region, orders can take anywhere between 1-7 business days to be delivered. For international orders, please allow up to 2-3 weeks for delivery.

Which carrier do you use?
We ship all of orders with either UPS or USPS. Tracking information for both carrier will always be provided.

Returns & Refunds

What is your return & refund policy?
Unused, unopened, and undamaged items can be returned within 7 days of receipt. Once we receive the returned item(s), we will issue a refund back to your original form of payment. Customers will assume the cost of return shipping.

Products

Can I find your products locally?
We hope so! Please take a look at our list of stockists to see if we're carried in a store near you. 

Custom  

Can you create a custom piece for me?
As much as we love our customers, we unfortunately do not consider individual custom orders. If you're interested in brand collaborations, please contact us and we'd be happy to discuss details. 

What about licensing your work?
Similarly, we currently do not license our work for individual projects. If your inquiry is for brand licensing, please contact us for further information.